GlocalMe

Coverage & Usage 10

• Where will the WiFi rental work?
• Will it work on a cruise ship?
• Will it work on an airplane?
• How to use the WiFi?
• How to charge the hotspot?

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Order 9

• How to rent a GlocalMe WiFi
• Is there a minimum limit for the number of rental days?
• What is the activation start date?
• What if I am traveling to multiple destinations?
• How far in advance do I need to place my order?

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Delivery 4

• When will I receive my device?
• Can I change the shipping address or other information for my order?
• I need to change the shipping address for my order, but my order has shipped.
• What if the order arrives after I have left for my destination?

Return & Refund 6

• How can I return the device?
• Is there a fee associated with rental returns?
• What if I lost my return label?
• What if I am not able to return the device?
• How do I know you have received my return?

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