Return & Refund
Your rental order will come with a return label. Please attach the return label to an envelope containing the device and drop it off at any US post offices ...
Fri, 27 Aug, 2021 at 6:15 AM
All rental returns are free, with the prepaid label included with your order.
Fri, 27 Aug, 2021 at 6:16 AM
Please contact customer service at supportus@ucloudlink.com, we will email you a new return label.
Fri, 27 Aug, 2021 at 6:19 AM
You are responsible for the safe and timely return of your GlocalMe Wifi device. If you fail to return the device back in time, you will be charged $9.99/da...
Fri, 27 Aug, 2021 at 6:20 AM
You will receive a confirmation email once we have received your return.
Fri, 27 Aug, 2021 at 6:21 AM
Yes. You could cancel the order after the shipment of the rental device. But we have to charge $19.90 for the cancellation. And the delivery cost of the ord...
Fri, 3 Sep, 2021 at 7:36 AM