If the GlocalMe WiFi shows a weak signal while traveling, you can do the following:
o Check the network status of your current location and be sure you are in an eligible country.
o Make sure you are not in an enclosed area. Move your GlocalMe hotspot device next to a window or an open area in order to receive a better wireless signal.
o Compare the strength of your GlocalMe hotspot signal with the one from your mobile. If your mobile phone’s signal is good, please reset your GlocalMe hotspot device and try again.
If the GlocalMe WiFi speed is slow, you can do the following:
o Check if a lot of devices are connected to your GlocalMe portable hotspot.
o Check whether you are using your hotspot device during peak traffic time.
o If the temperature is too high or your hotspot device is too hot, Internet speeds will be automatically limited to stop the GlocalMe device from overheating.
o Please confirm that there are no physical obstructions that may weaken the wireless signal between the GlocalMe hotspot device and the connected devices (like: cement walls).