Data & Coverage

Where can I use GlocalMe hotspot devices?
Currently, you can use your GlocalMe WiFi plans, in more that 140 destinations. We are consistently expanding our international coverage by entering into di...
Sat, 21 Aug, 2021 at 5:30 AM
Is there coverage in…?
Our service is from local carriers’ LTE mobile coverage, we work with multiple carriers in different countries. The device can auto-detect the best local si...
Sat, 21 Aug, 2021 at 6:08 AM
What cell carrier do you support in the US and Canada?
We mainly support the signal of AT&T, T-mobile, and Verizon in the US. And in Canada, we mainly cooperate with Rogers and Bell carriers.
Sat, 21 Aug, 2021 at 6:09 AM
Is there coverage on a plane, cruise or out at sea (maritime coverage)?
Unless you’re close to land, the portable WiFi device will not work while you’re on a plan or out in the open waters. The closer you get to land, the more l...
Sat, 21 Aug, 2021 at 5:30 AM
Do I need to buy several data plans if I travel to several countries?
Different travel data plans are available for our GlocalMe hotspot devices, from very specific coverage areas to global coverage. To view our different trav...
Sat, 21 Aug, 2021 at 5:29 AM
What happens to my connection as I move from country to country?
You may lose connectivity briefly when moving across a national border (as you connect to a new network), but other than that, your connectivity will be sea...
Sat, 21 Aug, 2021 at 5:32 AM
What's the difference between a megabyte (MB) and a gigabyte (GB)?
MB and GB stand for megabyte and gigabyte, respectively. To get the GB value from a MB value, you need to divide the MB value by approx. 1000.  E.g.. 1000MB...
Sat, 21 Aug, 2021 at 5:35 AM
Is there a contract? / Do I have to pay a monthly data fee, or do I need to subscribe to a WiFi data plan?
GlocalMe is a WiFi hotspot device - no contract, which means we charge based ONLY on data usage purchased, including Pay-As-You-Go (PAYG) and different WiFi...
Sat, 21 Aug, 2021 at 5:42 AM
How can I use the “pay as you go"?
Link your GlocalMe device with your GlocalMe account on the GlocalMe app. Make sure that you have enough balance in your GlocalMe account. Find "Pay...
Sat, 21 Aug, 2021 at 6:20 AM
How do I select the right WiFi data plan?
This will depend on 3 things: in which country you will use your GlocalMe hotspot devices, what you expect to do on the internet and how many devices will y...
Sat, 21 Aug, 2021 at 5:43 AM