GlocalMe mobile hotspots purchased directly from us have a 1-year guarantee from the date of purchase. If your travel hotspot device is defective within the guarantee period, please contact our customer service team.
Tel: +1 (877) 402-7626 (Monday - Friday 10 AM - 5 PM EST)
Purchase Inquiry: supportus@ucloudlink.com
Skype ID: uCloudlink Hong Kong
24/7 Technical Support: click here