Delivery & Shipping

How long does it take for me to receive my GlocalMe hotspot device?
This depends on the delivery method you choose and the country where you want your GlocalMe device shipped. Tracked & trace delivery: 2 – 14 days Expre...
Wed, 25 Aug, 2021 at 3:29 AM
Does GlocalMe ship internationally?
We offer international shipping. Please choose your order destination at checkout. For other countries not listed below, please email supportus@ucloudlink.c...
Wed, 25 Aug, 2021 at 3:29 AM
What are the shipping costs for GlocalMe device?
We are happy to offer FREE ground shipping (5-8 business days) via USPS, Express Shipping (3-5 business days for USD 9.90), and Next Day Shipping (1-2 busin...
Wed, 25 Aug, 2021 at 3:30 AM
Who is responsible for the custom duty and import tax?
Please note that international orders may be subject to customs import duties, tax charges, customs clearance fees once the devices reach your destination c...
Wed, 25 Aug, 2021 at 3:31 AM
Can I change my address?
As long as your order has not left our warehouse we can still change and correct your delivery address. Please reach out to our customer service via email a...
Wed, 25 Aug, 2021 at 3:34 AM
How long does it take to receive my data package?
You will receive the activation code via email within 24 hours after we receive your order. If you are anxious to receive the code, please send an email to ...
Mon, 9 Aug, 2021 at 7:53 AM
How can I track my order?
Please follow below instructions: • Copy your order number and email address • Visit https://www.glocalme.com/US/check-order-status • Press "chec...
Wed, 25 Aug, 2021 at 3:51 AM